Important information

Click on the button below to download a manual that will give you information on how to log in and use the digital key for your accommodation on your smartphone.

If the room does not meet the promised conditions, please notify us within 24 hours from arrival so that we can adjust it. Problems that occur during your stay should be reported as soon as possible.

When reporting a problem, scan the QR code and supply the requested information. The report is sent to the Contact Center, who will reply within 24 hours.

You can also contact the reception, email: receptionboden@coor.com or call +46 10 559 75 80.

The windows need to be closed when leaving the room to ensure that the ventilation and heating work properly in the accommodations. This is also to prevent other people and/or bugs or animals to enter the rooms.

The tap water in the housing accommodation is drinkable.

Every room has either a private kitchen in the room or a kitchen facility in the house where you can cook your own food or heat food in the microwave.

Keep common areas clean and tidy. Dispose of your trash in the designated bins and do not leave behind dirt or spills. Rubbish must be sorted, there are specific receptacles for combustible materials, glass, metal, plastic and redeemable items at the waste stations.

The dispose of your trash in the designated bins. Everything must be sorted and there are specific receptacles for combustible materials, glass, metal, plastic and redeemable items at the waste stations. The waste station can be used by all guests. Please help us to sort waste!

You will find instructions on how to sort waste by the designated bins. Please read the signs and make sure you sort your waste correctly. Dowload sorting sheet here.

For security reasons, all guests are subject to ID verification upon arrival. The provided ID information is stored during the stay and a short period after the stay. It is completely erased after three months.

The hotel reserves the right to evict guests from the premises for disruptive behaviour or failure to comply with the rules of the stay.

Guests who have been evicted are not entitled to compensation or refunds.

The area is protected with camera surveillance in public areas for everyone's safety.

Please note that all of our sites and accommodation areas will be under camera surveillance.

Fires and grilling is allowed only in designated areas where there are benches and a firepit. All other grills etc. will be disposed of by staff.

Pionjären:

For assistance and maintenance need, please contact email: info@pionjaren.nu
or call +46 921 152 00

Western Farm:

For assistance and maintenance need, please contact email: service@westernfarm.se
or call +46 921 20 11 51

Nordkalotten:

For assistance maintenance need, please contact info@nordkalotten.com
or call +46 730 714 220

Slipvägen, Nylandsbäcken, Boden business park and Polaris:

For assistance or maintenance need, please contact receptionboden@coor.com
or call +46 105 597 580